FAQs: Your Questions Answered
Have questions about Dorascribe? Our FAQ page provides the information you need to maximize your documentation efficiency.
General Information
What is Dorascribe?
Dorascribe is a medical transcription app that converts patient consultations into text for seamless integration with Electronic Medical Records (EMRs).
How does Dorascribe work?
Dorascribe utilizes a combination of large medical language models, artificial intelligence, and web3 technologies to generate medical dictations, transcriptions, and chart notes. Simply speak into the app, and it will transcribe your voice into accurate and detailed medical notes. You can use these notes to generate additional outputs (SOAP notes, referral letters, forms, etc.) based on templates.
Can I use Dorascribe on any device?
Yes, Dorascribe supports multiple devices including smartphones, tablets, and computers.
How much time can I save using Dorascribe?
The time saved will vary based on your individual workflow and the complexity of your medical cases. However, initial users have reported reducing their charting time by up to 60-70%. On average, users can expect to save 2-3 hours daily.
How can Dorascribe help me as a healthcare professional?
Dorascribe is designed to streamline your workflow and save you time. By using our app, you can significantly reduce the time spent on charting, enabling you to prioritize patient care and enhance overall clinic efficiency.
How can I learn more about how Dorascribe works?
You can watch detailed videos that cover the entire process of using the app by visiting our Dorascribe Tutorials section located under the website resources tab. These videos include step-by-step instructions on signing up, generating transcriptions, and utilizing key features of the app.
Is my data secure and private?
Yes, Dorascribe prioritizes the confidentiality and integrity of your medical data. We adhere to the highest security standards and HIPAA regulations, employing robust encryption, de-identification measures, and Google authentication to protect patient privacy and ensure data remains anonymous. Notes are kept for 28 days to comply with HIPAA guidelines and allow time for EMR transfers. They stay in your inbox for 14 days, then move to the trash for another 14 days before permanent deletion.
Features and Functionality
Can I use Dorascribe on any device?
Yes, Dorascribe supports multiple devices including smartphones, tablets, and computers.
Can Dorascribe transcribe multiple languages?
While we currently transcribe in English, we are actively working to integrate support for additional languages into our services.
How accurate is Dorascribe's transcription?
Dorascribe’s AI-powered technology delivers over 99% accuracy for clear recordings and continues to learn and improve with usage.
How does Dorascribe address transcription errors?
Dorascribe addresses potential errors in transcriptions through advanced algorithms and user-editing capabilities, ensuring a high level of accuracy in the final output.
What should I do if I encounter technical issues, want to provide feedback, or need troubleshooting support?
If you encounter any technical issues or need assistance, please contact us via the contact form or email at help@dorascribe.com. We are committed to promptly addressing your concerns and providing the necessary guidance.
The dictation is not working after I start recording, or it stops midway, what do I do?
If you’re using Dorascribe on a desktop or laptop, make sure the microphone is turned on. You can also use an external microphone for clearer audio. On a mobile device, keep the screen active and avoid letting it go to sleep, especially on Android. Don’t forget to turn on the microphone settings before you start dictating.
What browser is recommended for the best experience with Dorascribe?
While all commonly used browsers are supported, we recommend using Google Chrome for the best Dorascribe experience, including for Apple device users.
Pricing and Payment
What payment methods can I use?
We accept multiple payment methods, including major credit cards (Visa, MasterCard, Amex, Discover), bank transfers, and PayPal. Contact our support team if you have a specific payment method in mind.
Is there a discount for annual subscriptions?
We are offering 2 months free for annual subscriptions as a token of appreciation for your commitment. This will allow you to enjoy all the benefits of Dorascribe at an even more competitive price point.
Are there any hidden fees?
Our pricing is transparent – no hidden fees. All plan features are included in the price listed.
How secure is my payment information?
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